Product Update: Go Deeper in Real Time with Remy AI Live Probes

The best insights don’t always come from the first answer.

Sometimes the real story is hidden in the why, the example, or the unexpected detail participants mention after a little more digging. That’s why we’re excited to introduce AI Live Probes, a new Remy-powered capability that helps moderators uncover richer insights during live Remesh sessions.

With AI Live Probes, Remy can now generate intelligent follow-up questions based on participant responses to your open-ended questions. Remy helps you explore themes, clarify feedback, and uncover nuance without slowing down your session.

Smarter Follow-Ups, Without the Guesswork

During a Remesh Live session, moderators can now generate 1–3 AI-powered probes after an Ask Opinion or Ask Experience question closes and its summary is complete.

Instead of scrambling to think of the perfect follow-up on the fly, moderators can simply:

• Click Suggest Questions
• Choose how many probes they want
• Optionally add a focus area (like “barriers,” “examples,” or “competitor comparisons”)
• Review and approve Remy’s recommendations before sending them live

The result? Faster moderation, deeper conversations, and more meaningful insights in the moment.

Human Control, AI Assistance

One of the most important aspects of AI Live Probes is that moderators stay fully in control.

Remy never sends questions automatically. Every probe is:

• Moderator-initiated
• Moderator-reviewed
• Moderator-approved before participants ever see it

Moderators can:

• Send a probe immediately
• Add it to the queue
• Edit the wording, type, or timing
• Dismiss it entirely

This gives teams the speed and intelligence of AI without sacrificing the strategic judgment of experienced researchers and moderators.

Built for Better Conversations

AI Live Probes are especially valuable when:

• A participant mentions something unexpected
• You notice emerging themes you want to explore further
• You need richer storytelling or examples
• You want to validate assumptions in real time

For example, if participants say they’re hesitant to adopt a product, moderators can ask Remy to generate probes focused specifically on “barriers to adoption.”

Instead of generic follow-ups, you get targeted questions designed around the actual conversation happening live.

Seamlessly Fits Into Existing Workflows

AI Live Probes integrate directly into the Remesh Live moderator experience.

Generated probes appear in a dedicated Suggested tab alongside existing Queue, Sent, and Skipped tabs.

Each probe card includes:

• The source question
• The proposed follow-up
• Estimated timing
• Quick action controls for sending, queueing, editing, or dismissing

And for teams using AutoSend, probes work seamlessly within existing workflows. Moderators can queue approved probes and let them send automatically when the session reaches them.

Designed for Real-Time Insight Generation

Traditional live moderation requires balancing facilitation, timing, note-taking, and analysis simultaneously. AI Live Probes reduces that cognitive load by helping moderators identify high-value follow-ups in seconds.

Probe generation typically takes just 5–10 seconds, allowing moderators to react quickly while conversations are still fresh.

And because each probe includes an estimated duration, teams can make informed decisions about how deeply they want to explore a topic without losing track of session timing.

Available Now for Remesh Live

AI Live Probes are currently available for Remesh Live sessions and support:

• Ask Opinion questions
• Ask Experience questions

Whether you’re running customer research, concept testing, brand studies, or stakeholder discussions, AI Live Probes helps teams move beyond surface-level responses and uncover the insights that matter most.

Go Beyond the First Answer

The strongest insights often come from the second question — not the first.

With AI Live Probes, Remesh helps research teams ask smarter follow-ups, adapt in real time, and unlock richer participant feedback with less effort.

Want to see AI Live Probes in action? Reach out to your Remesh representative or request a demo to learn more. 

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